So today started as any other day would start, me calling another debtor. Me saying, Can I speak to: John Smith? The other Person Replying: "Who is this?" Me: Michelle. Them " From". Me: Seattle. Them: " I know, but, from where?" Me: I told you where I am from, I am from Seattle. Them:"What Company are you calling from?" Me: RPM Them: "What's that?" Me: Receivables Performance Management Them: What do you do? Me: Ok, look! I am calling for John Smith and since we both know that I am Michelle and calling from RPM, and I am telling you now that it is in regards to a personal business matter, and you are not him, why don't you go and put him on the phone?
One of multiple things will happen!!!
First scenario- Them: "(annoyed sigh) just a minute.
Debtor: "Hello"
Me: Hello- John Smith
Debtor: "Yes"
Me: I give him the legal jargon and talk him into the payment with my dazzling wits.
Second Scenario- Them- "Well if you don't tell me why you are calling, I am not going to put them on the phone."
Me: Ok, are you John Smith's wife?
Them: "No"
Me: Ok. Why don't you get a pen and paper and take down my number and have him call me.
Them: "He won't call unless you tell me what this is about and give me the #."
Me: Ma'am, that would be third party disclosure which is against the law and plus, I would not tell you even if I could. You have a nice day.
Third Scenario- Them: Screaming and yelling profanities and like one guy I had today- saying something to the affect of you aren't telling me because of your two dollar an hr job. Me: Atleast I have a job, what are you doing? You are at home trying to get into your Mom's business! What now? The genders are reversed obviously. But, you catch my drifted. He got all flustered, and replied, it is the weekend! Me: Yep, I am working, I am getting mine. We will call back and talk to your Mom. BYE BYE NOW. This was one highlight of my day:P
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